Shipping Policy

We ship across South Africa from our fulfillment partner in Gauteng. Every order is packed by hand, quality-checked, and photographed before dispatch.

Delivery times

Standard delivery takes 5–10 working days from dispatch, depending on your location. Orders placed before 12:00 SAST on a working day are typically dispatched the same day.

• Major metros (Johannesburg, Pretoria, Cape Town, Durban): 5–7 working days.
• Regional & outlying areas: 7–10 working days.

Shipping fees

• Standard delivery: R95 nationwide.
• Complimentary delivery on orders over R1,500.

Order tracking

Once dispatched, you'll receive a tracking link by email directly from our fulfillment system. Reach out anytime to support@wecozystore.co.za if you need an update.

Quality check & dispatch proof

We conduct rigorous quality checks before shipping and take dated photos of every product at dispatch. This protects both you and us — and gives you peace of mind that what leaves our studio is in flawless condition.

Areas served

We currently deliver only within South Africa.